A DJI Care Refresh policy will greatly reduce the costs you need to pay out of your own pocket due to accidental damage. With the addition of a DJI Care Refresh policy, you will also be covered if you accidentally damage your drone (the most common type of damage). The DJI Warranty only covers damage caused by product defects (things out of your control). When you request a replacement, you’ll need to send your drone to DJI and they will send you a new or refurbished drone in its place. It’s valid for up to 12 months from the activation date and will cover up to two drone replacements (after paying a small fee). Phantom 3 Series Battery Safety GuidelinesĭJI Care Refresh is a service plan that covers accidental damage to DJI drones. Phantom 4 Series Battery Safety Guidelines You can find more battery tips in the following DJI guides: For example, if you have the “Time to Discharge” setting set to 10 days and you press the battery button on the 9th day, the battery will wait a total of 19 days before it attempts to discharge itself down to the storage level. On most DJI batteries, pressing the battery button will reset the time to discharge day counter back to zero. There’s no need to charge it beyond that point since the battery will automatically discharge itself back down to that level after it’s left unused.ĭon’t press the battery button to check the current charge level.
If the battery needs charged, charge it until the 3rd battery light starts blinking. Press the battery button once per month to ensure the current charge level is within the red box in the image above. When you press the battery button, the 2nd or 3rd battery light should either be solid or blinking. Keep the current battery charge level within the red box in the image below. When not using your batteries, maintain the charge level like this: If your drone does not show this setting in DJI GO (like for the Spark or Mavic Air), then 10 days is the only option for your drone batteries.
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It also reverts back to 10 days if you install new firmware on a battery where the setting was previously changed. Note: This setting defaults to 10 days if you do not change it. Pressing the battery button at any time during this process will cancel the auto discharge process and make your batteries wait that number of days before attempting to discharge again. The batteries will be slightly warm to the touch while they are discharging.
Depending on the current charge level, it could take a battery 2 to 3 days to discharge down to the storage level. When your batteries are idle (meaning you don’t press the battery button), they will start to auto discharge after that number of days has been reached. You’ll need to reset this setting after new firmware is installed on your batteries. Since this setting is stored on the battery, you’ll need to set it while each battery is installed in your drone. Power up your DJI drone, start DJI GO, and set the “Time to Discharge” setting (see the screenshot below) to the number of days you’d like your batteries to wait before starting to auto discharge down to the storage level. Store your batteries indoors (in normal room temperature). The batteries are at the optimal level for storage when the 3rd battery light starts blinking while you’re charging them. When done flying, charge your batteries back up to the storage level (if you’re not going to use them again in the next couple of days) or let them auto discharge down to the storage level (if the current charge level is above that). The batteries are programmed to automatically discharge after left unused, so there is no need to fully charge them after flying if you’re not going to fly again within the next couple of days.
Follow these tips to maintain your DJI Phantom, Mavic, or Spark batteries and ensure they are being properly stored when not in use:ĭon’t charge your batteries unless you’re going to fly.
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